Contact Us
Effective date: August 7, 2026
The crockpot support team handles pre-purchase questions and post-order needs, including delivery, returns, payments, and privacy choices.
Verified contact methods
Brand / merchant: crockpot
Email: Support@crockran.shop
Phone: 775-603-9849
Physical address: 1667 Havencrest Dr, Reno, Nevada, 89523, United States
Customer pathway — Support route
This policy follows the decisions a customer makes from first visit through resolution. It identifies when support is available, which verified channel to use, and what order details help the team respond. This page applies specifically to crockpot and its selection of consumer products and merchandise currently presented in the live storefront.
What to include
For an order matter, include the order number, purchaser name, item, and a short description. For damage, a reasonable photo may help. Never email a complete payment-card number or other unnecessary sensitive information.
When support is available
Customer service hours are Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Messages arriving outside those hours are reviewed on the next business day.
Policy questions
Send privacy access, correction, deletion, copy, or Do Not Sell or Share requests to Support@crockran.shop. You may also contact us about accessibility or another issue using the same verified details.
How to reach the merchant
crockpot
Email: Support@crockran.shop
Phone: 775-603-9849
Physical address: 1667 Havencrest Dr, Reno, Nevada, 89523, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).